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ColorTrack glasses where to fix

Posted: Wed Mar 11, 2015 13:10
by Джаниец
Good afternoon. ColorTrack glasses ,stopped working the led.Where can be repaired? Ekaterinburg.Thank you for any help.

Re: ColorTrack glasses where to fix

Posted: Wed Mar 11, 2015 15:44
by Андрей Кабанков
Can be repaired in Moscow with us.
Try pressing button increase the brightness of points a few seconds is often that brightness removed to zero, and it is perceived as a failure, although you just need to increase the brightness of the zero position.

Re: ColorTrack glasses where to fix

Posted: Thu Mar 12, 2015 11:54
by Джаниец
Tried that, even changed the connection cable,the result is zero.The feeling that the diodes came to an end because they then would blink then stop blinking and slowly faded.

Re: ColorTrack glasses where to fix

Posted: Thu Mar 12, 2015 13:55
by Андрей Кабанков
Definitely not the case for diodes, as their resource is not comparable with the life of the glasses.

Re: ColorTrack glasses where to fix

Posted: Thu Mar 12, 2015 14:31
by Джаниец
And in Your opinion , what could be the reason and what should I do? Points are not dropped not wet at all were treated very carefully.

Re: ColorTrack glasses where to fix

Posted: Thu Mar 12, 2015 14:46
by Андрей Кабанков
I think the most simple and effective is to send them to us for diagnostics and repair. You can also turn to your local professional electronics.
A specialist to repair them is easy, we have engaged in this our engineer and Navigator. Send for repair to the manufacturer is expensive, subject to postage at the new rate.

Re: ColorTrack glasses where to fix

Posted: Thu Mar 12, 2015 15:19
by Джаниец
Understand ,and where to send address details?

Re: ColorTrack glasses where to fix

Posted: Thu Mar 12, 2015 16:14
by Андрей Кабанков
129329, Moscow, Kolskaya street building 1 building 3 , LLC "Computer"
tel 499-180-99-52